Professional Services

ALEX has a solid history of providing effective, process-based Professional Services and ensuring the delivery of high-quality and timely results that contribute to the achievement of mission-critical program objectives. Our dedicated management professionals have years of experience at the program level and have developed exceptional insight to advance and facilitate collaboration between their federal agency customers and other multi-agency, multi-national, academic, and private enterprises.

ALEX has extensive experience providing program & project management, financial, training and administrative support services.  Our certified and credentialed training professionals are adept at customizing and providing the optimum learning environment utilizing the Analyze-Design-Develop-Implement-Evaluate (ADDIE) model to maximize human performance in the workplace.

Stewardship and fiscal responsibility are at the core of our corporate philosophy, which translates into cost savings for our customers. Our Professional Services offerings include Program Management, Governance, Policy and Strategy, Financial Support Services, Training, and Administrative Services.

Program Management
Our team is adept at engaging with key agency officials at all levels to ensure that systems & initiatives align with our client’s mission. We are also skilled at coordinating with other multi-agency, multi-national, and foreign entity stakeholders to facilitate the achievement of programmatic synergies and are proficient in the development & operation of management systems & project controls.
Governance, Policy, & Strategy
We have expertise working with federal clients to effectively advance program & policy development, research, operational concept development, strategic planning analysis, roadmap development, strategic communication, & governance support. We facilitate collaboration between U.S. Government, multi-national, academic, & private institutions to encourage cross-functional cooperation, congressional support & legislative compliance.
Financial Support Services
ALEX has a solid history of providing financial support services consisting of flexible participant payment collection options, service provider invoice reconciliation & payment processing, and government subsidy billing. We fully understand the need to provide information systems security, personal financial security, & records management security & are in compliance with mandated requirements.
We have exceptional insight into the diverse training needs of our federal clients. We have state of the art meeting space as well as facilitators, subject matter experts and instructional systems designers to support various types of training that include customized 508-compliant on-line help modules, field exercises, train-the-trainer and classroom courses.  In addition, we develop materials to include ITSM training plans, reference guides, classroom materials, communication plans, & high level briefs.  
Administrative Services
Our team offers an array of professional administrative & clerical support services that include office management, event planning, facility set-up & hosting, travel scheduling & coordination, website content management, technical writing, document preparation & management, distribution of materials, information management, teleconference & digital technology support, meeting logistics, issue & action item management support.
Alex Inc.